Wyattworks, a growth-oriented home service company, transformed its operations by partnering with Bluelight. By finally unlocking the power of their Nexstar playbook, they moved from data confusion to data-driven leadership, empowering their team and achieving staggering financial results.
Key Results
Monthly Revenue: From $500K → $1.2M (+140%)
Data-Driven Culture
Empowering managers to lead with confidence and own their numbers.
BPW Strategy Unlocked
From a "lost investment" to a fully implemented growth plan.
Hyper-Accurate Huddles
Transformed daily meetings from confusing check-ins to strategic sessions.
The Customer
Wyattworks is a family-owned and operated home service company with deep roots. Started in 1980, the business is now managed by the next generation of the Wyatt family, who are focused on strategic expansion into new trades and markets. As dedicated Nexstar members, they are committed to using a proven playbook for growth.
The Challenge: A Playbook They Couldn't Run
Wyattworks had invested heavily in the Nexstar Business Planning Workshop (BPW), a core strategy for their growth. But there was a major roadblock: data. The team was trapped in a state of "confusion, misalignment, and wasted time."
Pulling accurate numbers from ServiceTitan into manual spreadsheets was a "monstrosity" of a task. This created several critical business problems:
- Inaccurate Data: Different people interpreted data in different ways, leading to a lack of confidence in the numbers
- Wasted Time: Managers were bogged down in spreadsheets instead of leading their teams.
- Failed Strategy: The reporting process was so unworkable that their investment in the BPW was lost. As owner Andy Wyatt admitted, "We actually missed out on a large investment in the business planning workshop because it was so hard to get our data... we couldn't even do it."
The tipping point came when they realized their core growth strategy had stalled. They needed a solution that could provide accurate, automated data tailored specifically to the Nexstar model they were committed to.
The Solution: A Dashboard Built for Their Business
Wyattworks had seen other digital scoreboards, but found "no one's really confident" in the numbers from generic, off-the-shelf tools. They needed a "specialty piece."
Bluelight stood out because it was purpose-built for Nexstar members. The implementation was highly collaborative, with the Bluelight team attending Wyattworks' daily huddles for nearly a year to ensure the dashboard was a perfect fit.
The result was a true "control panel for their business" that automated data collection and visualized it according to their specific operational model.
It's an accurate dashboard customized to our service business... a dashboard built for a Nexstar home service company.
Seth Wyatt
Owner at WyattWorks Plumbing
The Results: Clarity, Confidence, and Explosive Growth
The impact was immediate. The first positive change was a dramatic improvement in communication. It became clear who was doing what and which departments were responsible for results.
Daily Huddles Transformed
Their daily huddles went from "long drawn out confusing conversations to hyper-accuracy in a really quick and easy to understand format."
Managers Empowered
With trustworthy data at their fingertips, managers were empowered to lead. Andy Wyatt tells the story of a dispatcher who, halfway through the month, confidently projected they were on pace for $900,000 - a level of forecasting confidence he had never heard at Wyattworks before.
Revenue More Than Doubled
By finally being able to execute their BPW playbook, Wyattworks unlocked incredible growth.
If you look at our numbers, you can go back and see when we were running $500K a month. And we did $1.2M last month. I would definitely attribute that to the business planning workshop. And Bluelight is a great asset for actually implementing the BPW.
Andy Wyatt
Founder at WyattWorks Plumbing
Fall in Love With Your Numbers
For other home service leaders facing the same challenges, Seth Wyatt has simple advice:
"I'd like to use the phrase, you know, 'fall in love with your numbers.' And in order to do that, you need a program where you can easily read your numbers and have confidence in them. If you don't have a solution, I'd definitely consider talking to Bluelight."
Ready to stop fighting with data and start executing your growth strategy?